Stop writing service notes from scratch. IT Ticket Documentation Templates.
The close-out note library for IT field technicians and MSPs.
Search, copy, and paste professional close-out notes into any ticketing system.
Designed to pay for itself in a single day of real field work.
Trusted by Technicians Using
Leading Field Service Platforms
CloseNotes works with any platform that accepts text input. Simply copy from CloseNotes and paste directly into your workflow.
Close IT Tickets in 3 Simple Steps
Search, tap, copy. Built for field technicians on the go.
The difference is clear
Without CloseNotes | With CloseNotes | |
|---|---|---|
| Time spent | 5–10 minutes per ticket | Seconds to copy a ready note |
| Note quality | Inconsistent | Professional and standardized |
| Approvals | Revisions and rework | Clear, dispatch-ready notes |
| Effort | Manual typing | One-tap copy |
Built for IT field technicians
CloseNotes helps technicians work smarter, not harder.
Document repairs faster
Stop typing from scratch every time
Stay consistent
Same professional format every ticket
Reduce documentation mistakes
Pre-written, field-tested notes
Close tickets with confidence
Dispatch-ready documentation
Works like an app — no app store required
- Install on iPhone, Android, or desktop
- Opens instantly like a native app
- Works directly in your browser
- No downloads, no setup
Always ready: optimized for mobile use between job sites.
Mobile
Desktop
Massive library of professional close-out note templates
From LCD replacements to network troubleshooting, find the right close-out note for any repair scenario.
Ready to close tickets faster?
Join hundreds of IT technicians who've streamlined their documentation.