Important: CloseNotes is a documentation and productivity tool for IT professionals. We do not provide technical support, troubleshooting, or repair services to consumers.
Trusted by IT Professionals
Documentation Templates That Work
Our documentation templates work with any system. Copy, paste, and complete your work faster.
How CloseNotes works
Three simple steps for fast field work.
Choose a close note
Select a repair, logistics, or troubleshooting close note that matches your ticket.
Tap copy
One tap copies a perfectly written close note to your clipboard.
Paste & submit
Paste into any ticketing system or documentation platform. Works with any text input.
The CloseNotes Difference
See how CloseNotes transforms your workflow from frustrating to effortless
0-0 Minutes Per Ticket
Typing from scratch, thinking about wording, fixing typos
Inconsistent Quality
Different wording each time, missing details, unclear notes
Frequent Rejections
Dispatch asks for clarification, tickets sent back for revision
Stressful & Tedious
Parking lot typing marathons, rushed notes, mental fatigue
Result: Wasted time, inconsistent documentation, lower approval rates
0 Seconds Per Ticket
Search, tap copy, paste. Done. 0% faster than manual typing
Professional Every Time
Field-tested templates, consistent terminology, complete details
Instant Approval
Dispatch-approved language, no back-and-forth, first-time acceptance
Stress-Free & Easy
No more typing marathons, finish tickets instantly, get home faster
Result: 90% time savings, professional documentation, higher approval rates
Join 500+ technicians who've already made the switch
Built for real IT field work
CloseNotes is designed for technicians who work on the road, between sites, and often finish close notes on their phone.
- Perfect for techs who drive from job to job all day
- Works on the same phone you use for Maps and dispatch apps
- Quick search + one-tap copy means no parking-lot typing marathons
Close notes built from real IT tickets
94 field-tested templates organized into 14 categories
Hardware Repairs
LCD, motherboard, RAM, CPU, fans, Wi-Fi, and more.
Network Issues
WiFi, Ethernet, connectivity, and network troubleshooting.
Software Issues
Windows, BIOS, OS, drivers, and software problems.
Trusted by IT technicians
Real feedback from field technicians using CloseNotes
"CloseNotes cut my close-note time in half. Instead of typing 5 minutes per ticket, I'm done in 30 seconds. Game changer for my daily workflow."
Marcus T.
Field Technician
"The templates are so professional and accurate. My dispatch team stopped asking for clarifications. CloseNotes pays for itself in reduced back-and-forth."
Sarah J.
Senior Technician
"Finally, a tool built by someone who actually does field work. Every template is practical and ready to paste. No fluff, just what we need."
David M.
Field Technician
What's inside the book
Computer Repair is a practical, field-tested guide created for technicians who need clear, professional close-out notes that dispatch teams understand and approve.
- 40+ Close Note Templates
Ready-to-use templates for every common IT repair scenario
- Service Logistics Communications
Professional templates for customer and dispatch communication
- Professional Repair Checklists
Step-by-step checklists to ensure nothing is missed
- Field Tech Lexicon
Industry-standard abbreviations and terminology guide
Simple pricing
Get started with CloseNotes today.
Book Only
The complete CloseNotes system in PDF form
- 94 proven close-out note templates
- Real-world IT repair scenarios
- Instant download, yours forever
One-time payment
Full Access
Everything you need to close tickets faster
- Full CloseNotes PDF included
- Web app with search & copy
- All future updates included
- Cancel anytime
Billed annually • PDF + App access
What Technicians Are Saying
Real feedback from IT field techs using CloseNotes daily
"I used to spend 10+ minutes writing close notes after each job. Now it takes me 30 seconds. CloseNotes paid for itself on the first day."
James R.
Field Technician
"My dispatch team loves the consistency. No more back-and-forth asking for clarification. The templates cover every scenario I encounter."
Mike L.
Senior Technician
"Finally, a tool made by someone who actually does field work. Every template is practical and ready to use. No fluff, just what we need."
Sarah K.
IT Specialist
See CloseNotes in Action
Watch how field technicians use CloseNotes to close tickets in seconds
Watch the 2-minute demo
See how easy it is to copy professional close notes
"This video shows exactly how I use CloseNotes on every job. It's a game-changer."
— Marcus T., Field Technician
Install CloseNotes on Your Device
Add to your home screen for quick access — works offline!
iPhone / iPad
- 1Open this page in Safari or Chrome
- 2Tap the Share button
- 3Scroll down and tap the "Add to Home Screen" icon
- 4Tap "Add" to confirm
Android
- 1Open this page in Chrome
- 2Tap the menu (3 dots)
- 3Scroll down and tap the "Add to Home screen" icon
- 4Tap "Add" to confirm
Desktop
- 1Open in Chrome or Edge
- 2Look for the install icon in the address bar
- 3Click "Install"
- 4App opens in its own window!
Frequently Asked Questions
Everything you need to know about CloseNotes
Ready to close tickets faster?
Start using CloseNotes today and spend less time typing, more time fixing.
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